In-House Billing Errors All Too Common

Did you know that 80% of all medical bills contain mistakes? Even worse, $68 billion in lost healthcare spending can be attributed to medical billing mistakes, according to Kaiser Health. According to a recent article from Medical Economics, the problem … Read More

3 Ways to Bring Kindness to Patient Collections

When you think about the words “compassion” or “kindness,” you probably think first about your clinical care. While bedside manner is critical, the clinical setting isn’t the only aspect of your practice where kindness belongs. What about your billing department? … Read More

ICD-10 and Coding Accuracy

Despite a smooth transition to ICD-10 with relatively few technical glitches, there have been questions about the accuracy of the coding. ICD-10 Monitor recently published results from a survey they compiled and analyzed data from 300 coders at 50 health … Read More

Clinic Service Orthopedic Practice Success Story

The Client An orthopedic practice with two surgeons and a physician's assistant. The Challenge The practice was utilizing a billing firm that was a relying on a billing module built into the practice's electronic health records (EHR) system. The arrangement … Read More

What Your Patients Should Know About Medical Billing

Navigating the complicated health care financial system can be a nightmare since the smallest misstep can cost thousands of dollars. Pass along these simple tips to your patients to help them avoid paying unnecessarily high fees. Tip #1 – Don’t … Read More

Preparing for the ICD-10 Rollout

What is ICD-10? International Classification of Disease tenth revision (ICD-10) is a system of coding created by the World Health Organization that notes various medical records including diseases, symptoms, abnormal findings and external causes of injury. Next October 1, 2015, … Read More

How to Reduce Denied Claims

What does your practice’s denial rate look like? If it is higher than 4 percent, you need to take action. By implementing these simple steps, you can help to avoid billing mistakes and denied claims. Verify Insurance Not verifying insurance … Read More

When is it Time to Go to Collections?

When outstanding patient balances grow out of control, your practice may feel there’s no option but to place them in the hands of a collection agency. However, turning an account over to collections should only be used as a last … Read More

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