Starting a new practice can be overwhelming. You need a partner with some experience to provide counsel on industry standards, assist with the business plan and help you with the multitude of administrative details. Clinic Service Corporation is a resource to support your business office. We have over 30 years of experience setting up new practices for physicians and their practice administrators. Clinic Service Corporation’s systems are custom designed to allow you to focus on quality patient care while maximizing the financial opportunities that exist for your practice.
Get billable quickly – We want to help you avoid pitfalls in your set-up. Our support team will work to get your credentials in place quickly and provide you with the information needed to help you get the maximum reimbursement from insurers. We help you see patients and become fully billable as quickly as possible. We don’t get paid until you get paid!
 HIPAA compliance - Our system is compliant with HIPAA regulations and our knowledgeable staff will work with you to stay on top of changing requirements. We help you set policies, procedures and print formats which meet or exceed HIPAA compliance from the start.
Customized business plan - Before the initial setup phase, our start-up team will work with you to develop a customized business plan designed to maximize profits and generate positive cash flow in the shortest time possible. We will work with you to update your plan and help keep you on track. Every month we provide tracking statistics to update and finetune your business plan.
You have questions... We have answers- Always get a live support representative 8a.m.-5p.m. (Mountain Standard Time) Monday through Friday! We’re there when you need us; whether you have a question or need a custom report, a knowledgeable representative is ready to address your needs and those of your staff or patients.
- You’ll work with an Experienced Account Consultant who has prompt access to all of your account information.
- An experienced Accounts Receivable Manager and a team supervisor to cover vacations will be assigned to your account to conduct patient/insurance billing and collection follow-up.
- Maximize your management oversight and assure that performance standards are continually met through as needed monthly meetings with your CSC Account Manager who is responsible for all procedures and trasactions.
Daily Bank Deposits – In order to maximize cash flow and minimize risks, receipts are deposited to your bank account and posted daily. We hand carry to certain banks everyday.
Electronic Insurance Claim Submission Program – Delivering an average first time pass-thru rate in excess of 91%, Clinic Service Corporation’s “safety nets” stop billing errors before they leave the clinic. Our system identifies incomplete patient registrations and charge slips, and edits insurance claims for CPT and ICD-9 errors that could cause delays or rejects.
 Automated Collection System – CSC’s Tracer System provides for automatic insurance re-file. This system selects unanswered insurance claims for resubmission, and separates problem claims for special telephone follow-up and appeal. Your account manager appeals denied claims and payment errors using a progressive collection process.
Staff Training – Initial training is key to getting your staff fully functional quickly. However, ongoing support is also very critical. This ongoing training and support is provided for your staff at no additional charge. Inexperienced personnel receive “Medical Billing Techniques” training as part of our service package. This training program is available continuously at the CSC Study Hall in Denver. A charge for time and travel is made if in-clinic training is requested.
Management Reports – In addition to the monthly reports providing accounting of your practice’s profitability and A/R aging, you have access to a vast library of pre-designed FastTrac reports. These user friendly reports have been developed through the years in order to address the needs and concerns of our clients. Included in this library are:
- Unpaid Claims analysis.
- Missed Appointments (locate those superbills that get “lost” in the chart and never billed!)
- Underpayment Reports (track your insurance contracts’ fidelity)
- Adhoc
- Referral Source Analysis, and many more!
Equipment Needs – Minimal modifications are needed to connect your computer system, via the internet, to our application server. Ongoing data back-up and software upgrades are included. Our system is compliant with HIPAA Security requirements for internet inquiries as well as electronic claim submission.
These systems will improve collections, streamline your insurance billing process and provide valuable tools needed for key decision points.
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