Executive Team
Andrew Graham, President
Andrew Graham is the President and CEO of Clinic Service. His efforts focus on leading the company, implementing strategies to grow the business, and positioning Clinic Service as a positive and supportive leader in the transformation of healthcare management both in the state of Colorado and nationally.
Andrew is a trusted business advisor with two decades of experience in the healthcare, financial services, entertainment and consulting industries. His track record demonstrates a successful history of leading businesses to achieve significant annual growth. Andrew’s experiences are diverse, ranging from managing the design and implementation of IT performance improvement solutions for CIGNA, WellPoint, and Anthem to managing productions at Fiddler’s Green Music Amphitheater. An alumnus of the Second City comedy theater, he never forgets the lighter side of serious business. Andrew has a terrific ability to engage with people from any background and has a strong desire to have fun in anything he does.
Andrew is a voracious reader, hack musician, and a Cubs fan (which makes him an optimist). He’s also heavily involved in the Boy Scouts, as are his kids. He earned his BA from DePauw University, his Executive MBA from the University of Denver, and is certified as a Project Management Professional. Andrew lives in Littleton, Colorado with his wife Megan and four children.
Ann McKay, Director of Client Relations
Ann has been with Clinic Service for 20 years. As a Director of Client Relations, Ann helps to direct the day-to-day operations of the billing department, ensures that Clinic Service’s values are expressed through the culture of the billing staff, monitors staffing levels, and communicates with clients. As a member of the executive team, Ann also helps set Clinic Service’s strategic direction.
Ann became a Certified Professional Coder in 2011, receiving her certification from the American Academy of Professional Coders, and has completed the High Performance Leadership Program at the University of Denver.
In her spare time, Ann pursues her passion for cooking, testing out new recipes and hosting dinner parties. She also enjoys outdoor sports like snowmobiling and hydrofoiling, and travels domestically and internationally.
Lisa Roybal, Director of Client Relations
Lisa has been with Clinic Service for 23 years. As a Director of Client Relations, Lisa helps to direct the day-to-day operations of the billing department, ensures that Clinic Service’s values are expressed through the culture of the billing staff, monitors staffing levels, and communicates with clients. As a member of the executive team, Lisa also helps set Clinic Service’s strategic direction.
Lisa became a Certified Professional Coder in 2012, receiving her certification from the American Academy of Professional Coders, and has completed the High Performance Leadership Program at the University of Denver.
In her free time, Lisa enjoys reading, cooking, and spending time outdoors. She also enjoys spending time with her four children, and traveling to her hometown of Fruita, Colorado to spend time with family.
Nancy Jackson, Human Resources Director
With over 20 years of experience as the Human Resources lead at Clinic Service, Nancy quickly rose to the top of our leadership ranks. She has developed and implemented many talent management programs, including our Star Performer Program as well as numerous health and wellness initiatives. Nancy has extensive training in employee management and development, and has been an integral part of the company’s growth. Nancy is an active member of SHRM (Society of Human Resource Management) and CHRA (Colorado Human Resources Association).
Nancy earned a BA in Biology from Denison University in Granville, OH, studied art history at Salzburg College in Austria, and is a graduate of the University of Denver’s High Performance Leadership program.
When not working, Nancy loves to spend time with her husband Jeff, her son, and her wild yellow lab. Nancy has been involved in many volunteer projects through the Junior League of Denver and has sat on the Littleton Fine Arts Committee. She has a passion for decorating and running. Nancy looks forward to when she has more time to travel extensively around the world with her family.